Frequently Asked Questions

Delivery/Shipping

What Shipping Methods Are Available?

Our delivery methods are shopbook won delivery system and we also use third party delivery company's Redx, Delivery Tiger Currier, Steed fast Currier, SA Currier, sundorbon Currier !

Do You Ship country wide?

Yes we do Home delivery countrywide !

How Long Will It Take To Get My Package?

After Order place day Inside Dhaka city Delivery time 1 to 3 days, Dhaka suburbs 2 to 5 Days and District level 3 to 6 days, Thana level 4 to 9 days ! campaign product 45 working days.

PAYMENT

What Payment Methods Are Accepted?

we using safe payment for Cash on delivery, Bkash, Naghod and rocket payment and card payments!

Is Buying On-Line Safe?

Now a days eCommerce Revolution on going in Bangladesh! shopbook online shopping 100% trustworthy and authentic Marketplace ! Product Buying is 100% safe !

Order & Retunrs

How do I place an Order?

Place an order Easy and simple ! Go to Product page click > Add to Cart Button or Buy Now button > then view cart > then fill up the form > check the terms and condition box > then click place order ! You got your order number and call or email from Shopbook customer care ! Note: You can also make order with facebook messenger chat and Direct calling !

How Can I Cancel Or Change My Order?

For order cancel or return please contact with our customer care !

Do I need an account to place an order?

Account is mandatory for order place ! an shopbook acccount you got cash back , offer ,coupon discount and many more opportunities .

How Do I Track My Order?

Go direct account page > log in > click order And view order status Or you can go order tracking page fill the form and track order !

How Can I Return a Product?

If product have problem > please contact our customer care or visit Terms and Condition page or Refund & Return policy page.
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